ASQ Six Sigma Body of Knowledge
Our training content is aligned with the ASQ Six Sigma Body of Knowledge. We thus guarantee the internationally recognised industry standard of the American Society of Quality.
ISO 13053-1
The English language standard ISO 18404:2015 deals with the core competencies of key personnel in relation to the application of Six Sigma, Lean as well as Lean Six Sigma.
DMAIC Methodology
Source: DIN 13053-1:2011
Specific metrics used to measure process performance, such as Process Sigma, First Pass Yield (FPY) and Rolled Throughput Yield (RTY) are described. Training content, duration, competencies and the roles of people in the Six Sigma organisation are defined. The minimum training duration for a Six Sigma Green Belt is 5 days, for a Six Sigma Black Belt 20 days and for a Six Sigma Master Black Belt 10 days. A Six Sigma Green Belt has to work on one project, both Six Sigma Master Black Belts and Six Sigma Black Belts have to prove 2 completed projects. Further regulations on certification and examination are not included in the standard, although these would have been helpful.
Systematic prioritisation methods are recommended for project selection. The individual phases of the DMAIC control loop as well as the methods used in the phases are listed in a table. A distinction is made between recommended, suggested and mandatory methods. Further recommendations are given on project management and the number of people in the Six Sigma organisation.
ISO 13054-2
Part 2 of ISO 13053-2:2011 describes common tools and techniques that can be used in the different phases of the DMAIC control loop.
Tools & techniques
Source: DIN 13053-2:2011
In 31 sogenannten Factsheets werden die wichtigsten Aspekte der jeweiligen Werkzeuge blockweise aufgelistet. Die Factsheets erklären die Methoden, dienen jedoch nicht als Vorlagen, die die Durchführung unterstützen.
ISO 18404
DMAIC Methodology
The objective of ISO 18404:2015 “Quantitative methods for process improvement – Six Sigma – Competencies of key personnel and their organisation in relation to the implementation of Six Sigma and Lean” is to regulate the competencies of all Six Sigma roles in the Six Sigma hierarchy, incorporating the process improvement methodology Lean Management.
ISO 18404:2015 provides for the comparison of the individual roles as follows:
Lean Management:
- Lean Practitioner
- Lean Expert
- Lean Leader
Six Sigma:
- Six Sigma Green Belt
- Six Sigma Black Belt
- Six Sigma Master Black Belt
The supporting role of the Six Sigma culture, the Six Sigma Yellow Belt, is not included in ISO 18404:2015.
The following competences are intended as core competences for the individual roles:
Six Sigma
- Optimisation of standardised business processes
- change management
- Leadership competence
- Creative thinking
- Focus on the customer
- The ability to make (sometimes difficult) decisions
- Motivation of employees
- Project management
- Understanding Six Sigma as a method
- Mastery of statistical tools
- Mathematical understanding
- Ability to give presentations
Lean Management
- Understand the benefits of Lean Management
- Understanding Lean principles
- Measuring business processes
- Creative thinking
- Visual Management
- Data analysis
- Risk analysis
- Motivation of employees
- Mastery of Lean methods
- Ability to give presentations