Operational Excellence – Definition, Methods & Usage

Definition – What is Operational Excellence?

Operational Excellence (OpEx) describes the ability of a company to continuously optimize its processes and systems across the entire value chain. The basis for this is the corporate strategy, while the focus of the improvements is on increasing productivity and quality as well as reducing costs.

The terms Business Excellence, Management Excellence and Operations Management are also often used as synonyms for OpEx. Even though they differ in detail, they all have in common the continuous improvement of effectiveness and efficiency.

OpEx core competencies

The two essential competencies to introduce and implement OpEx professionally are Process Management and Project Management skills. 30% of the gross domestic product is now generated in projects.

Process Management, Six Sigma

The most valuable knowledge around process optimization methods is bundled in the Six Sigma methodology. Not only the optimization, but also the development and management of lean processes are considered.
The responsibilities within a Six Sigma organization are clearly divided and enable beginners at every level of knowledge to be supported on the way to operational excellence (Six Sigma roles).

Project Management, PMP®

The basis for any project-based activity are the appropriate skills and methods. The Project Management Professional (PMP®) of the Project Management Institute (PMI®) represents the globally recognized standard of tools and ways of thinking (PMP® preparation). The contents are adapted to the latest circumstances and project management trends every year.